Privacy Policy

88 Hotdog & Juicy and its affiliates (collectively referred to as "88Hotdog & Juicy," "we," "our," and "us") value your privacy and are committed to protecting it. This Privacy Policy outlines how we collect, use, and process the personal information of those who use our websites, and mobile apps, purchase products, apply to be franchisees or interact with us online or offline (collectively referred to as "Services").

Please note that this Privacy Policy does not apply to websites or mobile apps created, run, or controlled by independently owned 88 Hotdog & Juicy franchisees or any other third party. By using our Services, downloading, creating an account, registering, or providing us with your personal information, you are agreeing to this Privacy Policy and our Terms and Conditions.

Our Privacy Policy and Cookie Policy outline our collection, use, and disclosure of personal information. Personal information, also known as "personal data," is any information processed by 88 Hotdog & Juicy that can be used to identify, relate to, describe, associate with, or link to a specific person or household.

California residents, please click here for our Notice at Collection under the California Consumer Privacy Act and here to learn about our financial incentive offers.

PERSONAL INFORMATION WE COLLECT ABOUT YOU

Personal Information Collection: We may gather personal information from users of our Services. While some parts of our Services can be used without registration or providing personal information, we may still collect information about your use of our Services through cookies and tracking technologies.z

Personal Information You Provide Us: To access certain features of our Services (e.g. joining reward programs, participating in contests, making purchases, or requesting franchise kits), you may need to register or share personal information with us. We may also collect information that you enter through our Services or communicate with us through email or text message. The type of personal information we collect may vary based on your usage of our Services and can include:

Contact information, such as name, address, email, and phone number;
Transaction details, including product information, billing information, and payment method;
Location data; and
Any other personal information voluntarily provided by you.

We and our partners collect information about your use of our services using automated tools like cookies and other technologies. This information may include browser type, language, operating system, device info, access time, IP address, visited websites, search details, visit duration, and pages viewed on our websites. You can control cookies through your browser settings, but this may affect the functionality of our websites. Refer to our Cookie Policy for more information.

Your browser may have a "Do Not Track" setting, but our websites do not respond to these signals. We use third-party web analytics services like Google Analytics to understand usage and serve ads. This service uses cookies and other identifiers to deliver ads, profile you, measure interests, personalize content, and detect demographics, location, or device. Learn more about Google Analytics data using at www.google.com/policies/privacy/partners/. To opt out of Google Analytics, visit www.google.com/settings/ads/and tools.google.com/dlpage/gaoptout/.

Our Services may access and use your location information to provide services and deliver relevant ads. You can control this through your device or browser settings. We use this information to understand how our services are being used.

We may gather personal information from affiliated companies, franchisees, providers, and third parties. This may include information from comments or reviews you post on third-party websites, which are subject to their terms and policies. We may combine this information with what we already have. If you provide personal information about someone else, you must have their authorization.

COOKIES, OTHER SIMILAR TECHNOLOGIES, AND ADVERTISING

We collect information about you when you use our online services or open emails we send to you using technologies such as cookies, web server logs, web beacons, and others. These technologies help us personalize your experience and make our services easier to use by remembering your information, tracking your interactions, tailoring our online services to your preferences, measuring the effectiveness of our services and communications, and improving our products and services.

Cookies are text files that websites send to a device to identify the visitor's browser or store information. Web beacons, also known as internet tags, pixel tags, or clear GIFs, are small graphic images used in our websites or emails.

Some of these technologies are set by us, while others are set by third-party service providers delivering services on our behalf. For example, we may use third-party web analytics services to evaluate how customers use our websites. Interest-based advertising or "targeted advertising" may also be set by third parties to help us advertise our products and services to you based on your activity on the web and information collected from your browsing or purchasing activity on our websites, third-party websites, and mobile sites and applications.

We use automated technologies like cookies, web server logs, web beacons, and others to gather information about you, including your device information and internet activity. This information helps us:

Remember your data so you don't have to input it again
Keep track of your usage and interaction with our online services and emails
Customize our services to your preferences
Evaluate the usefulness and effectiveness of our services and communications to you
Improve and enhance our products and services.

We may use automated technologies set by ourselves or by third-party service providers to collect your device and internet activity information. These third-party providers may include companies offering web analytics services, which help us evaluate our website's usage. Additionally, third parties may use these technologies to deliver interest-based advertising to you, based on information collected from your online activity across various websites and mobile apps. This type of advertising is known as "targeted advertising."

You can manage the use of cookies on your device by adjusting your browser settings. Your browser can notify you when cookies are being placed, and you can choose to stop or disable them. Information on how to control these settings for common browsers and devices can be found below.

Manage cookie settings in Chrome and Chrome Android and Chrome iOS
Manage cookie settings in Firefox
Manage cookie settings in Internet Explorer
Manage cookie settings in Microsoft Edge
Manage cookie settings in Safari and Safari iOS

HOW WE USE YOUR INFORMATION

We may use your personal information to

Communicate with you, including answering your questions and requests, providing you with requested documentation or communications, sending notices about our Services, offering customer support, and reaching out for information or after-sales support.
Process your orders and purchases.
Market and advertise our products by sending news, updates, special offers, and targeted advertisements.
Personalize our content by making recommendations, tailoring information, and offering location-based customizations based on your purchase history and past interactions.
Monitor and analyze user behavior and trends to improve our Services and respond to user preferences.
Improve our Services and notify you of important updates.
Perform business analysis and evaluate transactions.
Facilitate, manage, and improve our partnership and franchisee relationships.
Identify, prevent, and take action against suspected or actual fraud or illegal activity.
Ensure the security and integrity of our personal information processing.
Protect our rights, property, safety, and confidential information.
Comply with applicable laws, regulations, and company policies.
Achieve other purposes with your consent.

We may share your personal information within our company, with our affiliates, business partners, franchisees, and vendors for purposes such as:

Providing products or services, such as payment processing or app development;
Improving response to your inquiries;
Advertising and marketing our products and services;
Conducting marketing research and handling sales, support, and service-related tasks;
Protecting rights, property, life, health, security, and safety;
Responding to legal processes, such as disclosing information to courts, legal authorities, or in litigation;
Completing mergers, purchases, sales, or other transactions;
Sharing information with your consent or at your request; and
Pursuing other lawful purposes consistent with this Privacy Policy or as allowed by law.

We may share your personal information with government agencies, regulators, law enforcement, courts, and third-party litigants as required by applicable laws and regulations.

Any information that you make public through our Services, such as comments, reviews, and photos, can be accessed and seen by other users. These public posts can be easily searched for and viewed by anyone.

LINKS TO OTHER WEBSITES

Our Services may contain links to external websites that we do not own or manage. These external websites may have their own privacy policies that you should review to understand how they may collect, use, or share your personal information. We are not accountable for the privacy practices or content of any external websites outside of our control.

SOCIAL FEATURES

Our Services may offer the option for you to interact with social media networks owned by third-party providers, such as liking or following us on those platforms (“Social Features”). If you opt to engage with Social Features, the information you share may be publicly displayed and the third-party provider may access information about you and your use of our Services. We may also track your engagement with us on social media platforms such as Facebook, Instagram, Yelp, or others.

Please be aware that if you make a post on a social media platform mentioning or commenting on our Services, that platform may allow us to publish your post on our social media pages or use it in some other manner. It's advisable to review the terms, policies, and settings of these platforms to understand their data practices and adjust your settings as needed.

USER-GENERATED CONTENT

We may collect information from you when you submit User Generated Content to our Services or social media pages. This information may be publicly visible and searchable by all users, and third parties may republish it or archive it in a manner that is beyond our control. We may use this information as described in this Privacy Policy, and all User Generated Content is subject to our Terms and Conditions.

Please note that your User Generated Content may be used as a testimonial and disclosed on our Services or to our affiliates, business partners, franchisees, or vendors. Your name may also be included. If you wish to update or delete your testimonial, you can contact us at privacy@88hotdog-juicy.com.

SECURITY OF YOUR PERSONAL INFORMATION

We take appropriate security measures to protect your personal information from unauthorized access, loss, theft, misuse, or alteration. Despite these efforts, it is important to understand that no security measures are foolproof, and we cannot guarantee the absolute protection of your data. We advise you to take precautions to protect your passwords, identification numbers, and other sensitive information when using our Services.

OUR RETENTION OF YOUR PERSONAL INFORMATION

We keep personal information for the duration required to fulfill the purposes stated in this Policy or as required by law. This means we will hold the information as long as one of the following conditions apply:

Personal information is necessary to manage our business operations or to maintain our relationship with you.
Personal information is required to achieve the purpose for which it was collected.
Personal information is necessary to protect or defend our rights or property in accordance with the law.
Retention of personal information is mandated by applicable laws or regulations.

In case the personal information is used for multiple purposes, we will retain it until the purpose with the latest duration expires. If you have any questions about our retention practices, please reach out to us through the contact information provided.

YOUR CHOICES

Updating Your Personal Information. You can update the personal information you have given us by logging into your account or contacting us at Contact Us. Please be aware that outdated copies of your updated information may still be visible in cached and archived pages temporarily, and we may still have records of this information in our systems.

Marketing Emails. We may occasionally send you promotional or informational communications. You can opt out of receiving these communications by following the opt-out instructions in any email you receive from us or by making a request at our opt-out page. It may take up to ten business days to process opt-out requests. If you opt out of marketing communications, we may still send you administrative emails regarding your account or any products you have requested or received from us.

Text Messages. You have the option to opt-in to receive text messages and alerts on the mobile number(s) you provide to us. Once you opt-in, we may send you texts about your account and orders, our products, and promotions, to prevent fraud, or to alert you about any issues with your purchases. You don't have to opt in to text messages and alerts to use our website or products. If you do opt-in, standard text messaging charges may apply. You can opt out of our text messages and alerts at any time by texting us the words STOP, END, QUIT, CANCEL, or UNSUBSCRIBE from your mobile phone, and we will unsubscribe you from text communications.

Mobile App. If you no longer wish to provide us with information through one of our mobile apps, you can delete or deactivate your account through the app or our website. Please refer to our Terms and Conditions for instructions.

ADDITIONAL INFORMATION FOR FRANCHISEES

If you provide your personal information to inquire about our franchise opportunities, we will use it to get in touch with you and discuss these opportunities. You may be asked to fill out a franchise application which will request additional information, such as:

Franchise ownership details and history.
Financial information, including current assets, liabilities, income, investments, insurance, and ACH information, as well as bankruptcy history.
Driver's license, state ID, social security number, and passport numbers.
Criminal history, if applicable.

This information may be shared with our affiliated brands and vendors as needed to process your franchise application, including running background checks and determining credit worthiness. If you include the personal information of other individuals, like your spouse or references, in the franchise application process, you must have their knowledge and consent. This information may also be used to contact these individuals and shared with our affiliated brands and vendors during the franchise application process.

CALIFORNIA PRIVACY NOTICE

California Consumer Privacy Act (CCPA)

CHANGES TO THIS POLICY

This Privacy Policy is subject to updates and modifications at our discretion. We will notify you of any changes by updating the "Effective Date" at the beginning of the policy. We recommend that you review this Privacy Policy regularly, especially before providing any personal information to us. Your continued use of our services following an update will indicate your acceptance of the revised policy

If you have questions about this Privacy Policy or 88 Hotdog & Juicy's privacy practices, please contact us at privacy@88hotdog-juicy.com or by mail at 3825 W 6Th Street, Los Angeles, CA 90020